01
Lead Qualification
Qualify inbound leads, capture intent and timeline, and route to the right rep automatically.
10K+
Leads handled
24/7
Always-on coverage
- Ask the right questions
- Score intent + route
- Book callbacks when needed
Voice agents that stay on the line
Real conversations. Automated at scale.
Launch natural voice agents for support, sales, and reception — then hear Echo call you back in seconds.
Try a live callback
Natural voiceHuman handoffAnalytics built-in
Use cases
Built for the calls your team can't miss
Start with a proven workflow. Iterate with transcripts and analytics — the same playbook used by high-volume Indian MSMEs and growth teams.
02
Customer Support
Deflect repetitive requests, resolve common issues, and escalate edge cases with full context.
60%
Ticket deflection
< 1 min
Typical first response
- Answer FAQs instantly
- Authenticate + troubleshoot
- Escalate with transcript
03
Receptionists
Handle inbound calls, capture details, answer questions, and route to the right team or calendar.
0
Missed calls
99.9%
Consistent handling
- Route to departments
- Take messages reliably
- Schedule or transfer
04
Dispatch Service
Coordinate drivers and field teams: confirm jobs, share ETAs, and update customers automatically.
2–5x
Faster coordination
Real-time
Status updates
- Confirm assignments
- Send ETA updates
- Handle reschedules
Industries
Voice playbooks for every sector
Ready-made call flows for regulated, high-volume teams. Start with a template, ship with your scripts, and keep humans in the loop.
Healthcare
HIPAA-readyPre-visit intake, reminders, post-op follow-ups.
- Verify eligibility & intent
- Collect symptoms and route
- Reschedule without staff time
Live transcripts & analyticsLearn more →
Banking & FinServ
PCI-awareSecure KYC, payment reminders, dispute callbacks.
- Multi-factor + OTP flow
- PCI-safe handoff to agents
- Script governance across geos
Live transcripts & analyticsLearn more →
Insurance
ClaimsClaim intake, renewals, and policy support.
- Structured claim capture
- Status updates without hold time
- Handoff to adjusters with context
Live transcripts & analyticsLearn more →
Logistics
24/7Order status, delivery windows, proof-of-delivery calls.
- Live carrier lookups
- Driver + customer bridging
- Missed delivery recovery
Live transcripts & analyticsLearn more →
Recruiting
TalentScreen at scale with structured scoring.
- Role-fit Q&A
- Salary/notice capture
- Auto-schedule next steps
Live transcripts & analyticsLearn more →
Languages
Speak where your customers are
Hindi, Tamil, Telugu, Marathi, Kannada, Indian English, Arabic, Dutch, German, French and more.
Indian English
24 voices
Spanish
10 voices
French
3 voices
German
5 voices
Italian
2 voices
Portuguese
8 voices
Russian
4 voices
Japanese
9 voices
English
7 voices
More
12 voices
FAQ
Answers before you dial
Timelines, languages, escalations, and how Echo fits your stack.
Ready when you are
Scale support without scaling headcount
Launch with a guided setup, production workflows, and voice agents that sound natural from day one.